70pc Malaysians estimate online shopping saves them over 5pc | daily express online

70% of Malaysians estimate that shopping online saves them more than 5%

Posted on: Tuesday, August 30, 2022

By: Appointed

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Most value having ‘peace of mind’: 40% enjoy the convenience of having packages delivered to their doorstep, 17% feel safe with the Shopee Guarantee, and 10% trust other shoppers’ reviews and photos.

SINGAPORE: More than 70% of Malaysian consumers surveyed estimated that their daily online shopping transactions resulted in consistent savings of more than 5.0%. environment, 14 percent do not earn enough to cover essentials, 10 percent anticipate significant expenses in the coming months, and 6.0 percent support multiple dependents. These insights were revealed in the 2022 “Celebrating the Heart of Malaysia in Ecommerce” survey conducted by Shopee Marketplace between July 19 and August 17, 2022, with voluntary feedback obtained from 3,356 Malaysian shoppers and 2,132 Malaysian sellers on the platform.

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“Interestingly, not all shoppers exclusively prioritize discounts and vouchers. Seven out of 10 Malaysians value ‘peace of mind’ over the lowest price,” said Shopee Malaysia’s head of marketing campaigns, Kenneth Soh, in a statement today. From the survey, it was revealed that nine out of 10 Malaysians still shop online despite the reopening of physical outlets because it is a learned and adopted habit. Most value having ‘peace of mind’: 40% enjoy the convenience of having packages delivered to their doorstep, 17% feel safe with the Shopee Guarantee, and 10% trust other shoppers’ reviews and photos. For 49 percent of shoppers, Shopee is the top shopping destination for lifestyle products, including home décor items, fashion pieces, and health and beauty products.

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Other than that, 24 percent of shoppers shop for life essentials like groceries and diapers from Shopee, 16 percent shop for tech gadgets like computers, mobile devices and TVs, while the remaining 11 percent shop for replacement parts. automobiles or items for work and school. “When Malaysian consumers express their values ​​through their online shopping preferences in this way, we truly understand why eight out of 10 local sellers started their online sales journey with Shopee. “We are honored to find that half of our surveyed local sellers say that the income earned on our platform is crucial as it allows them to support their families,” said Soh. Most local sellers started selling online with Shopee to overcome existing limitations on their income and participation in the economy: 24% because it is their only source of income, 5.0% can’t get a job, 18% need to supplement income and 24% feel pressure from higher costs of living.
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