A peak travel season and a strike by airport workers reportedly caused a baggage jam at Paris’ Charles de Gaulle airport, and hundreds of travelers from around the world have been scrambling to retrieve their belongings amid the baggage jam.
Personal bags and suitcases have been held at the airport for two weeks for some travelers, not knowing when they will be able to see their belongings again.
Fox News Digital spoke with a traveler, Carine, who asked that only her first name be used. She said she hasn’t seen her luggage since July 5, after flying from Paris Charles de Gaulle Airport to JFK airport in New York City.
“When I got to baggage claim, a man had my name on an ‘unloaded baggage’ list,” he said of his experience arriving in New York City.
“He sent me to lost and found, where I recorded my loss.”
The woman added: “I was told not to call Air France, it would be a waste of time.” [to do so]but who could call them [JFK]. They also told me that the people on strike in Paris were not carrying bags, randomly.”
He further said, “I registered my luggage online as lost with the airline. On top of that, I have not received a word or acknowledgment from the airline, even though they have all my contact information,” Carine also said.
Fox News Digital has contacted Air France and Paris Charles de Gaulle airport multiple times for comment but has not received a response.
“It’s extremely frustrating, emotionally and physically. It takes a long time. I keep checking.”
Kalid Anwar, who lives in Ottawa, flew from Montreal to Radat, Morocco, on June 27, with a layover at Paris’ Charles De Gaulle airport.
But when he arrived in Morocco, his luggage was not.
“I waited for my luggage for three hours,” he told Fox News Digital.
He said he was “really frustrated.” He then filed a claim “in his desk” and said that he has since called “no response.”
She said she “got online and kept going through my bag 10 times a day… I had some gifts for my two children for a special religious holiday. Unfortunately, I couldn’t give them the gifts.”
Anwar said that he also “had my personal hearing aid in my bag.”
In addition, “I have a sprained ACL in my left knee and I put on my walking brace that I wear every day in that bag,” he told Fox News Digital. “I also put my cholesterol and a medicine that my GP prescribed.
All this material, he said, has not yet been returned to him. “It’s extremely frustrating, emotionally and physically,” she said. “It takes a long time. I keep checking.”
He said he is hopeful of getting his possessions back.
“The airline says they don’t know when I will receive it [her luggage] and that they are looking for it”.
“I read on the news that they were hiring more people and we could get our stuff back in the next 5-7 days,” he said, adding that he was “keeping his fingers crossed.”
Kim Rock of Henrietta, New York, said she feels “she was robbed” as she had expensive medical equipment in her luggage.
“My baggage has been there [in Paris] since last Thursday,” he told Fox News Digital, “and so far, nothing, and the airline says they don’t know when I’ll get it and they’re looking for it.”
He said his name is on his luggage. “It’s more like, ‘Oh, well, it happens, and we’ll see what we can do.’ said [the person on the phone that] I felt like I was robbed because my cochlear implant cost me almost $15,000!”
“I was about to cry because my cochlear implant and CPAP machine are in the luggage.”
“It’s been a horrible experience for me,” Rock added.
She said that when she first called about her luggage, “I was denied as I was using an interpreter to communicate and they needed to hear from me, but I use American Sign Language! The interpreters and I had to explain multiple times about the luggage.” missing baggage.
He also said: “I was about to cry because my cochlear implant and my CPAP machine are in the luggage and they are very expensive.”
Susan Golden of New York City just received her luggage a day ago, 12 days after she got stuck in Paris, she told Fox News Digital.
However, he said that his luggage arrived damaged.
“We flew home from Malaga, Spain, on July 1 with a connecting flight at CDG airport in Paris,” he explained. “We got to the gate and made our connecting flight to JFK with time to spare. When we got to baggage claim at JFK, we were told to go to carousel 1.”
He added: “After an hour of waiting for our luggage, we were directed to carousel 5. Another hour, and no luggage.”
“Luckily, I was coming home from vacation. A lot of people went on vacation and didn’t have suitcases all the time.”
“Then I checked my Find My Device app on my phone, since I had Apple Airtags on each bag, and saw that my luggage was still at CDG airport,” he said.
“The bottom line was that my bags weren’t lost because I could see exactly where they were in CDG airport. Fortunately, I was coming home from vacation,” he also said. “A lot of people were going on vacation and didn’t have suitcases all the time.”
“It’s very sad and very, very frustrating,” Golden also said. “There is an emotional component to knowing that your luggage is being held and ‘not knowing’ about who is going through your personal belongings.”
Golden said: “I feel violated and depressed, not to mention stressed to the max.”
The baggage jam inspired traveler Michal Kaminski to start a Facebook group for those still waiting for their bags and belongings.
Kaminski has not seen his luggage since July 1, when he made a layover at Paris’ Charles de Gaulle airport while flying to Poland.
He told Fox News Digital that when he arrived in Krakow, “I realized my luggage was missing. The guy at the airport advised me to try to call every day to check when the luggage would be back. I tried to call Air France but no “. one answers.”
He also said, “I called CDG airport. Someone from CDG airport told me that’s not their problem.”
“I felt like I was facing a wall: my luggage is lost, but I can’t reach Air France, Paris CDG airport is not willing to cooperate either, and there is still no luggage,” he added.
“So, I decided to write my experience within a group I’m managing and many people have joined since then.”
He said he is not clear “how this situation will evolve.”